Theme: NICU

A physician: The hardest part of the job is not difficult conversations; it is care coordination. “When families leave the hospital, they are not set up for success”

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A physician: The hardest part of the job is not difficult conversations; it is care coordination. “When families leave the hospital, they are not set up for success”

This is long but worth the full listen: the hardest part of the job is not communicating about the tough stuff but about helping families find resources when they are discharged and are no longer surrounded by a team with hospital resources. “We live in a system that does not prioritize continuity of care and coordination of care.” She describes all the ways families are burdened: arguing with insurance about DME, parking at the clinic, the Medicaid waiver waiting list. She stresses the importance of preparing families, forecasting, including about the nursing shortage, and getting families on the Waiver waitlist asap.